If your HP printer is not connecting to WiFi or have questions like "Why is my HP printer not connecting to Wi-Fi?", "Why is my printer suddenly not connecting to Wi-Fi?", "How do I get my HP printer to recognize new Wi-Fi?", don't worry—you're not alone. Many users face this issue, and while it can be frustrating, resolving it is usually straightforward. This guide is designed to help even those with no technical experience get their HP printer back online.
The first step in troubleshooting any technical issue is often the simplest: restart your devices. This includes your printer, router, and the device you’re trying to print from (like your computer or smartphone).
Once all devices are back on, check if the printer connects to WiFi. If it does, problem solved! If not, proceed to the next step.
Your printer and device must be on the same WiFi network. Here’s how to verify:
Move the printer closer to the router if necessary. Obstacles like walls and metal objects can weaken the signal.
Sometimes, resetting the Wi-Fi settings on your printer can resolve persistent connection issues. Here’s how to do it:
This will disconnect the printer from your current network and allow you to reconnect it from scratch.
If your printer isn't being detected by your device, it may be necessary to restore the Wi-Fi setup mode:
Within two hours, go back to your computer or mobile device and try adding the printer again.
If your printer is still not connecting, print a Wireless Network Test Report:
Review the report for any issues and follow the troubleshooting instructions provided.
If you’re still having trouble, consider the following specific scenarios:
If you've recently changed your network settings, your printer will need to be reconnected. Follow the steps outlined above to reset and reconnect your printer.
If you can print but not scan, the issue may be with the scanning software. Install the HP Smart app for the latest scanning tools.
HP Instant Ink requires a constant internet connection. Ensure your printer is not connected via USB and that it’s on the correct WiFi network. For detailed steps, visit the HP Instant Ink troubleshooting page.
For printer setup ensure that your device is connected to the correct WiFi network, and that Bluetooth is enabled. If problems persist, reinstall the HP Smart app.
Check the label on your router for the default network name and password. If you’ve changed them and forgotten, you might need to reset your router. For more help, see How to find your Wi-Fi password.
If your connection is unstable, move the printer closer to the router, limit other devices using the network, and consider updating your router’s firmware. If all else fails, a WiFi range extender might help or better ethernet cable installation to provide the area the best possible connection.
By following these steps, you should be able to resolve most issues with your HP printer not connecting to WiFi. Remember, patience is key—sometimes it takes a bit of trial and error to get everything working smoothly.
If you still have issues with your WiFi network and need help troubleshooting your WiFi network checkout our service and one of our expert Teks will be able to help solve the issue for you!
For more detailed guides, always check the HP Support website. TekDash offers many services such as network and internet troubleshooting and setup services to help you get up and running!